Frequently Asked Questions


What exactly do you provide?

We print tickets that are numbered and perforated for you to sell or distribute for your event.  They can include your choice of artwork and have print on both sides of the ticket if necessary.  You also have your choice of stock colours (eight available, see samples page) whether you choose to print in greyscale or colour.


Will you sell tickets for our event online?
Unfortunately, no.  Our service is limited to printing physical tickets for you to sell or distribute on your own.  If you are looking for a local online distribution agent, we would highly recommend Ticket Workshop.  They are an independent, Winnipeg based online retailer for tickets who will set up your event for online sale - they can be contacted through their website or by emailing support@ticketworkshop.com.


How much does it cost?
It's pretty straightforward; $0.12 per ticket for greyscale (non-colour) print and $0.16 per ticket if you'd like colour printed on the ticket.  There are no extra setup fees for design/layout work, everything is included in the per ticket cost.  For orders of 800 tickets or more, there is a bulk discount rate that can be negotiated depending on the size of the order.  Per ticket cost may also change if a non-standard ticket size is required - email us for details and a quote.


How do I go about placing my order?
Contact us by email (info@cohorttix.ca), phone (979.8497) or in person at 2B-91 Albert St. .  Email would probably be the easiest method of correspondence for most folks.  Once we have the details of your event, we'll make up a proof and email it back or print up a hard copy for you to approve.  Once any changes are made (if required) and a final proof is approved, we will go ahead and print up your order.


How long does is take to process my order?
Usually the whole process takes no more than a day or two.  Design, printing and cutting is all done on-site so there's no waiting on shipping.  Once we have approval on a final proof, most orders are guaranteed to be ready the next business day.  Larger orders may take a bit longer to process but clear time lines will be given when you initially place your order.


How can I pay for/pick up my order?
Payment can be made by cash or cheque.  Orders can be picked up at our office on Albert St. (see map on our Contact Page) any time during normal business hours (9-4, Mon-Fri).  If you are unable to pick up during that time, just let us know and we'll make arrangement to be available outside normal hours.


Do you offer a delivery service in the city?
Yes! Orders can be delivered anywhere in Winnipeg to your home or  place of work during regular business hours. They will be delivered by bicycle couriers from Natural Cycle Courier at a special rate. The cost will be either $5.00 or $8.00 + tax depending on where you are located in the city. The service requires 1-2 business days notice - rush deliveries are available for a premium. Full payment by cash or cheque is due upon delivery (invoice will be provided).


Do you ship outside of Winnipeg?
Yes, we can make arrangements to have the tickets shipped directly to you.  Shipping cost will depend on how fast you'd like them and how far away you are.  We will always try to find the best shipping rate for your needs at that time so there is no standard set fee.


How large is your standard ticket?
Our typical ticket is 2 inches by 5.5 inches, usually laid out vertically (2" wide x 5.5" tall).  The ticket can be laid out horizontally though the locations of the perforations would remain the same.  Non-standard ticket sizes can also be produced though their per ticket cost may vary slightly from the standard fee.


Can I design my own ticket?

Of course!  Just sent us the art and we'll format it to fit on a ticket.  If you do plan on doing up a design, please keep in mind that the position of the perforations cannot be adjusted.  Minor scaling adjustments are no problem and we will do our best to come as close as possible to your original design.


What sort of graphic formats do you accept?
We can handle most major formats though just to be sure, .jpg, .gif or .tiff is preferred.  A higher resolution is also preferred (300 dpi is ideal).  If you're unsure about resolution, try and make it as big as possible so that we can shrink it down without losing image quality.  Keep in mind that what shows up on your computer screen may not turn out quite as clear in print so bigger is better!


Are there any discounts for MARIA (Manitoba Audio Recording Industry Association) members?

Yes!  If you show your membership card when paying for the tickets, you will receive a 10% discount on printing services.  Please let us know beforehand so that we can credit your invoice accordingly.  Check out MARIA's website at www.manitobamusic.com to learn more!